Every reply your assistant sends to a customer counts as one answer. Follow-up messages in the same conversation each count once, but handoffs to a human and low-confidence fallbacks are free.

Yes. Upgrades apply instantly with prorated billing, and downgrades take effect at the start of your next cycle. No calls required - it is all self-serve.

Your assistant keeps answering. We notify you when you cross 80%, and you can upgrade or add answer packs whenever you are ready.

Every plan starts with a free trial. Train a bot on your real docs and see the answer quality before you pay anything.

Yes. Annual billing is available, and Enterprise contracts are annual by default with invoicing and custom terms.